PARTNER QUICK GUIDE
UEMD Resource HUB | 424 S. Pulaski St
every partner is an entry point into a connected system of care
The UEMD Resource Hub is built on a coordinated, community-driven model where food is the entry point, and wraparound services create pathways to stability. This Partner Quick Guide outlines how we work together to serve individuals and families through a shared intake system, clear communication, and aligned services. From submitting referrals through our intake link, to coordinated access led by our Navigator, to partner engagement and follow-through, every step is designed to ensure that no one falls through the cracks.
This guide also provides essential information for Hub operations, including access details, scheduling procedures, weekly programming, and partner expectations—so we can function as one connected system, not separate services.
Any questions please call or text Michelle 443-690-1694 or Lisa (410) 892-4387
1) PARTNER DIRECTORY
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Ascension Saint Agnes - Maternity
Contacts:
Rachel Rothwell,
High Risk Mom and Baby Social Worker, LCSW-C
(443) 240-7575
rachel.rothwell@ascension.org
Shari Moore
(443) 965-7213
shari.moore@ascension.org
Type of Business: Social Work900 S Caton Ave Baltimore, Maryland, 21229
Mission/Objective:
Ascension National Mission: Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.Vision and Objective for Partnership: To support pregnant and new moms coming to The Food Project by providing education on the importance of prenatal care, healthy pregnancies, birth and newborn education, and support services offered by our High Risk Mom and Baby Program at St. Agnes Hospital.
Provide an overview of your organization's primary programs and services: We offer intensive care management to pregnant moms attending our St. Agnes OB clinics. Patients are able to get lyft rides to and from all OB appointments, pharmacy visits, high risk OB visits, and other clinic visit related to pregnancy or postpartum up to 6 weeks after delivery. We also provide pregnant and new moms with baby supplies and linkage to baby supplies. As well clinical support in managing high risk pregnancies with a diagnosis of anemia, gestational diabetes, and hypertension.
What UEMD HUB Services Do You Offer:
Coordinated Care
Case Management
Food Access
Clothing
Toiletries
Baby Supplies
Social WorkWho is eligible?:
Pregnant moms who receive care through Ascension St. Agnes or would like to start
OB care with Ascension St. Agnes
Not eligible / exclusions (if any): Anyone who is not pregnant or postpartum, must be willing to be a St. Agnes Patient (if
working with Rachel). To work with our Medical Assistant, Shari Moore, moms must
have high blood pressure but can be at outside of St. Agnes medical practicesDays Monday Tuesday Wednesday Thursday Friday
Walk Ins Accepted Yes
Appointments required? No
Capacity Limit (per day/week): n/a
Turn Around Time (from referral to
service)
with 24-48 hours
Notes: We are very excited about this partnership and hope to support healthy birth outcomes in the 21223 area!!
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Ascension St Agnes - Mobile Unit
Contact:
Heather Dougherty,
Clinical Operations Manager
(667) 234-2100
heather.dougherty@ascension.orgShante Franklin
(667) 234-2100
shante.franklin@ascension.orgType of Business: Mobile Medical
900 S. Caton Avenue Baltimore, MD, 21229
Mission/Objective:
Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spirituality centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for compassionate and just society through our actions and our words.Ascension Saint Agnes deploys a mobile clinic to deliver health services to community members in their local neighborhoods. By reaching people where they are, we will extend care to vulnerable populations in our primary service areas.
Provide an overview of your organization's primary programs and services.
Primary Care Services for Adults & Children Over 5 Years, Annual Physical Examinations, Preventative Care Services, Health Education & Promotion
What UEMD HUB Services Do You Offer:
Medical Services
Who is eligible?:
Persons aged 5 years and older regardless of insurance status or ability to pay, Key Service Areas: Southwestern Baltimore City and County 21207, 21216, 21223, 21227, 21228, 21229, 21230
Irvington, Lynhurst, Walbrook, Dickeyville, Edmondson Village, and Allendale.
Intake requirements:
Release/Consent FormDays:
Monday Tuesday Wednesday ThursdayWalk Ins Accepted: Yes
Appointments required? No
Capacity Limit (per day/week): 6
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The Difference Makers Network
Contacts:
Odis Daniels, Co director
(443) 842-1784
Marquis Howard, Co director
(410) 776-5457info@thedifferencemakersnetwork.org
Type of Business: Re-Entry
424 S. Pulaski st, 2nd Floor
Baltimore, Md, 21223Website: Thedifferencemakersnetwork.org
Mission/Objective:
We are a Re entry organization who focuses on serving returning citizens 6 months before they return to society placing them on a pathway to success upon returning homeProvide an overview of your organization's primary programs and services:
Developing IDPs for incarcerated individuals
Workshops
Wellness
Trauma support
Leadership development
Life skills
Disciple ministry
Entrepreneurship
Peer mentoring
Service partners
La chow culinary arts
NCIA ( trades)
Bon Secure (employment readiness)
Turn Around Tuesday ( job readiness & employment)
Project place ( housing)
What UEMD HUB Services Do You Offer (check all that apply)
Case Management
Housing Support
Reentry Support
SUD Group/Recovery
Support
Job Readiness/Placement TrainingWho is eligible?
18 and over
Motivated
Substance abuseNot eligible / exclusions:
Under ageAppointments required?
Yes -
Fathers Fighting 4 Fathers
Community Mentorship (For Families)Contact:
Markus Trent
Executive DirectorEmail Address: MT@fathersfighting4fathers.org
(443) 454-2281Type of Business: Mentor
424 South Pulaski Street Baltimore, Maryland, 21223
Website: www.fathersfathers4fathers.org
Mission/Objective:
Fathers Fighting 4 Fathers Community Mentorship (FF4F) is a Baltimore-based 501(c) (3) organization dedicated to strengthening families by supporting fathers, youth, and co-parents through mentorship, legal guidance, reentry stabilization, and community-based intervention.Our mission is to restore family stability by working directly with fathers, mothers, and justice-involved youth (ages 13–26) to promote accountability, co-parenting, educational success, and long-term economic mobility.
Provide an overview of your organization's primary programs and services:
Core Programming – Community-Based Model FF4F operates as a hands-on, direct service organization rooted in Baltimore neighborhoods. Our programming focuses on five primary pillars:
1. Fatherhood Mentorship & Engagement
• Structured fatherhood cohorts (60-day cycles)
• Parenting education and accountability circles
• Conflict resolution and healthy communication
• Reintegration of fathers into their children’s academic and daily lives
• Co-parenting strategy development
2. Youth Preventative & Justice-Involved Support (Ages 13–26)
• Decision-making and life-skills sessions
• Vision board and goal-setting workshops
• Academic support and high school completion planning
• Community college and workforce pathway navigation
• DJS-referred youth engagement
• Positive male mentorship and peer accountability
3. Co-Parenting & Support for Mothers
• Facilitated co-parenting conversations
• Family mediation referrals
• Parenting coordination support
• Resource connection for mothers navigating custody, child support, or court involvement
• Safe engagement spaces to reduce family conflict4. Legal Support & Advocacy
• Court navigation assistance (family court, custody, child support)
• Referrals to legal aid and pro bono attorneys
• Documentation support and resource preparation
• Advocacy for equitable treatment within the family court system
• Policy education workshops for parents
5. Reentry & DHS Stabilization Support
• Reentry planning for returning citizens
• ID recovery, learners permit coordination, and documentation assistance
• Employment and workforce referrals
• Financial literacy and bank account setup
• DHS benefit navigation (SNAP, TCA, housing referrals, child nutrition support)
• Case management and community resource linkage
Community-Based Approach
FF4F meets families where they are — in neighborhoods, schools, courts, and community spaces.
Our approach is:
• Relationship-driven
• Accountability-centered
• Trauma-informed
• Culturally competent
• Focused on long-term family preservation
We serve fathers, mothers, and justice-involved youth between the ages of 13 and 26 with the goal of preventing further court involvement, reducing recidivism, increasing parental presence, and building generational stability.
What UEMD HUB Services Do You Offer (check all that apply):
Case Management Legal Support Mentorship Reentry Support
Clothing Baby Supplies Emergency Services Media
Who is eligible?:
(Children) new born to Parents Moms and Dads
Not eligible / exclusions (if any): N/A
Intake requirements:
IDDays:
Monday Wednesday Friday SaturdayWalk Ins Accepted: Yes
Appointments required? No
Capacity Limit (per day/week): 10
Turn Around Time (from referral to service): 48 hours
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The Food Project
Contact:
Michelle Suazo
Executive Director
443-690-1694
michelle.suazo@uempowerofmd.orgChef Manny
Culinary Director
(410) 530-2710
Mannyr@richcroft.org
www.uempowerofmd.org
Type of Business: Food AccessMission/Objective:
The Food Project is the flagship program of UEmpower of Maryland, built to confront two urgent challenges in Southwest Baltimore: food insecurity and youth unemployment.The Food Project serves as both a safety net and a launchpad for opportunity.
We employ and train at-risk youth to prepare and distribute fresh, nutritious meals and essential resources to the community. Through hands-on workforce development, mentorship, and leadership opportunities, young people gain job skills, confidence, and purpose — breaking cycles of poverty while becoming part of the solution.
At the same time, we provide consistent access to meals, emergency food support, and connections to critical wraparound services for individuals and families in need.
Services: Food Access, Training, Mentoring, Job Readiness
Requirements: None, except delivered meals are limited to 21223
Days: Monday, Tuesday, Thursday, Friday, Saturday, Walk ins: Yes
Appointments Required: No
Capacity: 150 people in side for events
Turn Around Time: Immediate pickup of food, meals delivered 1x a week
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The Franciscan Center
Contacts:
Sabrinia Gay
Director of Responsive Services
sgay@fcbmore.org
(410) 467-5340Type of Business:
Documents
101 W. 23rd Street Baltimore, MD, 21218
www.fcbmore.orgMission/Objective:
The original mission of The Franciscan Center was to provide emergency assistance and supportive outreach to persons who are economically disadvantaged in an effort to assist them in realizing their self-worth and dignity as people of God.Today, staff and volunteers in Culinary Services, Responsive Services, and Empowerment Services provide nutrition, connection, and education to help Baltimoreans in need as they make their way to self-sufficiency.
Provide an overview of your organization's primary programs and services:
The Franciscan Center offers the following resources:
Baby Essentials, Birth Certificates, Children's Library, Clothing & Toiletries, Court-Ordered Evictions, Dental Care, Dental Referrals, Emergency Food Bags, Mail Services, Maryland State IDs, Prescription Voucher, SNAP Benefit Applications, Vision Referrals.
Please visit our website at: www.fcbmore.org
What UEMD HUB Services Do You Offer (check all that apply):
Vital Documents Benefits Training Food Access Clothing Toiletries Baby Supplies Classes Medical ServicesWho is eligible? Maryland residents are eligible to participate in our programs. However, documentation is required for select services and programs. Please visit our website for details.
Website: www.fcbmore.org
Not eligible / exclusions (if any):
Court-Ordered Eviction assistance is available to guest in the 21217-21218 zip code only and is a one-time grant. We cover the final payment of $250.00. Guest must have documentation that they are on the lease, have a valid ID, be within the catchment zip code we service, and show proof all funds have been raised, with the exception of the final $250.00 payment.Intake requirements (check all that apply):
ID Birth Certificate Social Security Card Proof of Address
Release/Consent Form Referral Form Other
Days: Monday Tuesday Wednesday Thursday
Walk Ins Accepted: Yes
Appointments required? No
Capacity Limit (per day/week): Wednesdays - no more than 30
Turn Around Time (from referral to service)
Depends on the service - see website
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Goal 2 Goal (PRP)
Contact:
Champ Forbes
Life Coach/PRP Counselor
(443) 897-7447
champforbes@gmail.com
Paul Tolliver
Life Coach
(443) 226-5443
goal2goal@outlook.comType of Business: Therapy
Mission/Objective:
At Goal 2 Goal PRP, we meet people where they are and help them get where they want to be. From life skills and emotional wellness to community and family support, our mission is to help you move from goals to growth.Provide an overview of your organization's primary programs and services.
Mental Health & Wellness Support - Coping Strategies, emotional regulation symptom management,
building healthy routinesLife Skills Development - Support with daily living skills such as personal hygiene, meal planning, money, management, time management, and organization.
Community Integration - Assistance with navigating community recourses, social engagement, and building healthy routines.
Social skills & interpersonal development - Improving communication, conflict resolution, relationship building, and self advocacy.
Crisis & Prevention Planning - Developing personalized plans to maintain stability.
What UEMD HUB Services Do You Offer:
MentorshipWho is eligible?
Ages 5- 17 & Ages 18 +
State InsuranceNot eligible / exclusions (if any):
Must have State InsuranceIntake requirements:
OtherDays:
Tuesday Thursday SaturdayWalk Ins Accepted: Yes
Appointments required? Yes
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Healthcare for the Homeless
Mobile VanContact:
Tyler Gray
Medical director
410-837-5533 public
tgray@hchmd.orgType of Business: Mobile Medical
2000 W Baltimore st, Suite 3300 Baltimore, MD, 21223
Mission/Objective:
We provide quality healthcare services to people experiencing homelessnessProvide an overview of your organization's primary programs and services.
We offer medical and addiction care at our mobile clinic as well as other services in our clinic including mental healthcare, dental and case management
What UEMD HUB Services Do You Offer (check all that apply)
Medical Services
Who is eligible? (age, zip code, status, etc.)
Anyone experiencing homelessness or housing instability
Not eligible / exclusions (if any): Stably housed individuals
Days Wednesday
Walk Ins Accepted: Yes
Appointments required? No
Capacity Limit (per day/week): Approximately 20 per day
Turn Around Time (from referral to service)
Walk ins on Wednesdays for new referrals
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Maryland Physicians Care/MCMI
Contact:
Amber Banks
LMSW- Social Worker
abanks@mpcmedicaid.com
(410) 412-9728Type of Business: Social Work
1201 Winterson Road, 4th Floor Linthicum Heights, MD, 21090
Mission/Objective:
The mission and objectives of the Social Determinants of Health Team is to assist Maryland Physician Care members close social gaps that they could be experiencing related to food assistance, transportation, utilities and more. The purpose is to provide community resources to members to help them with their social needs.Services:
Case Management
Social Work
Who is eligible? MPC Members ONLYNot eligible / exclusions (if any): Noninsured individuals or Non MPC members
Days: Tuesdays & Thursday
Walk Ins Accepted: Yes
Appointments required? No
Capacity Limit (per day/week): Thursdays from 10:00am-1:30pm
Notes Members are able to walk in anytime we are in the office for supportive services or contact us on our direct contact information provided on the business cards left outside of the office.
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Company Name:
Recovery Cafe Baltimore/
Community Peer ProjectPrimary Contacts:
Tiffinee Scott, CEO: 540-841-7318
Lorice Rodgers (Daytime): +1 (667) 487-0207
Tiffany Ginyard (Evenings): 443-801-2812
Off-site Leadership & Supervision:
- Keia Briscoe: Coordinator (Justice & Recovery Support)
- Julvette Price Brown: Supervisor (24/7 Peer Recovery Support) 410.357.7337 (PEER)Type of Business:
Outreach
2300 Garrison Blvd Balt, MD, 21216https:/ /www.communitypeerproject.com/
Mission/Objective:
The Community Peer Project (CPP) provides one-on-one peer support, outreach, and linkages to services. Our mission is to assist individuals in forming meaningful connections with substance, mental and behavioral health providers, social supports, and community-based resources.Provide an overview of your organization's primary programs and services:
We offer person-centered peer support and linkages to care, resources, social support, and services in Baltimore City with connections throughout Maryland.
We provide advocacy, leadership, training, outreach, peer-led research., technical assistance, and service navigation at the local, state, and national levels.
What UEMD HUB Services Do You Offer:
Case Management
Vital Documents
Benefits
Housing
Support
Legal Support
Mentorship
Reentry
Support
SUD Group
Recovery Support
Job Readiness
Placement Training
Testing
GED
Tutoring
Food Access
Clothing
Toiletries
Baby Supplies
Doula Services
Daycare Services
Classes
Emergency Shelter
Emergency Services
Medical Services
Social Work
MediaWho is eligible?:
No age range is required we support all age groups. We support Baltimore City residents. And you don’t have to be in active addiction to receive support.Not eligible / exclusions (if any): Residents outside of Baltimore.
Days: Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Walk Ins Accepted: Yes
Appointments required? No
Capacity Limit: No limit
Turn Around Time:
As soon as we can connect the participant their requested service or how ever long the provider takes that we refer them too.Notes: We support anyone and everyone in the Baltimore City area all hours and everyday!
We’ll support you to connect you to any service you need we’re just 1 phone call away.
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The ROAR Center - Victim Services
Brief Advice Clinic:
Monica Fulwood
Title: Program Manager
roaroutreach@umaryland.edu
(443) 682-2150
Ella Histand
Nurse Care Manager
roaroutreach@umaryland.edu
(410) 458-8449Laurel Smith-Raut
(410) 598-4062Email Address roaroutreach@umaryland.edu
Type of Business Service: Navigation
Address 520 W. Fayette St Baltimore, MD, 21211
Website www.roarcenter.org
Describe the mission and objectives
of your organization.
Every person who experiences a crime deserves support and services to rebuild their lives. We understand you may not trust the police or want to work with them. You may need some of our services, but not all of them.
That’s ok. We can still help you.
The ROAR Center offers a range of free legal services, holistic support, health care management, and mental health services tailored to survivors of crime—all in one place.
Programs/services:
Legal services
Case Management
Nurse Care Management
Therapy servicesWhat UEMD HUB Services Do You Offer:
Coordinated Care
Case Management
Vital Documents Benefits
Housing Support
Legal Support
Job Readiness/Placement
Medical Services
Social WorkWho is eligible?:
Individuals who were victims of violent crime that occurred in Baltimore City and the individual was living in Baltimore City at the time of the victimization. Income less than $75,000 + $5,000 per dependent.Not eligible / exclusions (if any): Anyone who does not fit within the eligibility criteria listed above.
Intake requirements (check all that apply):
Release/Consent Form, Referral Form
Days: Monday Tuesday Wednesday Thursday Friday
Walk Ins Accepted: No
Appointments required? Yes
Turn Around Time (from referral to service): 1 week
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Company Name RoyallyEvents
Contact Name 1 Ronneka Dodd
Title Event planner
Email Address Msneka715@gmail.com
Phone (443) 800-2624
Type of Business Events
Address 424 S. Pulaski St Baltimore, MD, 21223
Describe the mission and objectives
of your organization.
I’m an Event planner /decorator..Im here to help you plan and coronate an amazing
event and bring life to your visions..
Provide an overview of your
organization's primary programs
and services.
My primary services are planning and coronating an event
Days Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Walk Ins Accepted Yes
Appointments required? Yes
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So What Else - Clothing
Contact:
Nellie Garland
Director of BRC
(443) 253-5462
Ngarland@sowhatelse.orgRae White
Cheif of Staff
(202) 641-8105
rwhite@sowhatelse.orgType of Business: Clothing
Address: 424 S.Pulaski St, 2nd Floor Baltimore, MD, 21223
Website Sowhatelse.org
Describe the mission and objectives of your organization.
So What Else is a non-profit organization helping the community with food and clothes and more.
What UEMD HUB Services Do You Offer (check all that apply)
Clothing Baby Supplies
Who is eligible? (age, zip code, status, etc.)
16 years old and older we help every zip code, If you their need diapers for more than one child they have to show insurance cards for the kids.
Intake requirements (check all that apply): Sign In
Days: Tuesday Wednesday Thursday Friday Saturday
Walk Ins Accepted: Yes
Appointments required? No
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Company Name TBZ Production
Contact Name 1 Tj Bell
Title Ceo/ Producer
Email Address tbzdaceo@gmail.com
Phone (443) 970-4731
Type of Business Media
Address 424 S.Pulaski St, 2nd Floor Baltimore, 21223
Website https:/ /www.instagram.com/blurredvisionspodcast?
igsh=ang1OXRqOTV4Nzh0&utm_source=qr
Describe the mission and objectives
of your organization.
🎬 Music & Video Production
🎙 Mental Health Podcast (real stories, real growth)
📈 Artist Development • Promotion • Creative Direction
Based in Baltimore, MD
📩 Bookings & collabs: blurredvisions33@gmail.com
Provide an overview of your
organization's primary programs
and services.
We provide multi media services (including live recording, video streaming, podcasts,
audio recordings, studio recordings
What UEMD HUB Services Do You
Offer (check all that apply)
Mentorship Job Readiness/Placement Training Classes Media
Who is eligible? (age, zip code,
status, etc.)
Open to all ages and people of expertise.
Intake requirements (check all that
apply):
Referral Form Other
Days Monday Friday Sunday
Walk Ins Accepted No
Appointments required? Yes
Notes Several of the services that we provide outside of our production such as social media management, videography, interview’s, podcasts set ups , music recordings and , etc. prices are negotiable at time of meeting.
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Company Name Therapeutic Wellness
Contact Name 1 Champ Forbes
Title Community Outreach Coordinator / PRP Counselor
Email Address eforbes@therapeuticwellnessinc.com
Phone (443) 897-7447
Email Address swatkins@therapeuticwellnessinc.com
Type of Business Therapy
Address 6801 Belair Road Baltimore, MD, 21206
Website https:/ /therapeuticwellnesscorp.com/wp/
Describe the mission and objectives
of your organization.
To provide comprehensive behavioral health care to individuals and families with a
holistic approach helping them on their journeys to recovery. This will reduce
systematic behaviors and provide individuals with healthier and more productive lives.
Provide an overview of your
organization's primary programs
and services.
Therapeutic Wellness Services is a human service agency that provides strength based
care and therapeutic services to youth and adults in Maryland.
We provide an array of Mental Health Rehabilitative Services to individuals with
significant mental illness who are in need of client centered, goal-directed, solution
based services in their natural environment to permit or enhance functioning in the
community. We are committed to enhancing their quality of life by meeting and
challenging the needs of the whole person – physical, mental, and social.
What UEMD HUB Services Do You
Offer (check all that apply)
Case Management Housing Support Mentorship
SUD Group/Recovery Support
Who is eligible? (age, zip code,
status, etc.)
Ages 5 -17 & Ages 18 +
Maryland
Must Have State Insurance
Not eligible / exclusions (if any): Must Have State Insurance
Intake requirements (check all that
apply):
Other
Days Monday Tuesday Wednesday Thursday Friday Saturday
Walk Ins Accepted YesAppointments required? No
Notes Saturday's are upon request.
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UEmpower of Maryland
Contacts:
Michelle Suazo,
Executive Director
443-690-1694
michelle.suazo@uempowerofmd.orgSheena Watkins
Coordinated Access Navigator
(443) 745-9793
sheena@uempowerofmd.org
(443) 745-9793Nalisa Pittman
Office Manager
(443) 860-6997
nalisa@uempowerofmd.orgRoneka Dodd
Workforce & Education Director
(443) 800-2624
roneka@uempowerofmd.orgType of Business: Community Hub
Address: 424 S. Pulaski St Baltimore, MD, 21223
Website: www.uempowerofmd.org
Describe the mission and objectives of your organization:
Mission: To empower individuals and families by addressing critical needs, bridging essential resources, and fostering long-term stability through holistic support.
Vision: To create a thriving, interconnected community where individuals have access to nutritious food, economic opportunities, mentorship, and essential services, allowing them to overcome systemic barriers and achieve success.
Provide an overview of your organization's primary programs and services:
U Empower of Maryland (UEMD) is a community-based nonprofit resource hub serving Southwest Baltimore. At the UEMD HUB, we identify needs and create solutions by connecting neighbors to wraparound support under one roof—from fresh food access and weekly meal support to benefits navigation, health insurance, housing support, therapy connections, mentorship, workforce readiness, and support for returning citizens.
What UEMD HUB Services Do You Offer:
Coordinated Care
Vital Documents
Benefits
Housing
Support
Mentorship
Job Readiness/Placement
Training
Testing
GED/Tutoring
Food Access
Toiletries
Baby Supplies
Daycare Services
ClassesWho is eligible?
Everyone, but delivered meals are limited to 21223Days:
Monday Tuesday Wednesday Thursday Friday SaturdayWalk Ins Accepted: Yes
Appointments required? NoCapacity Limit (per day/week):
Limit on 600 delivered meals, and job positionsTurn Around Time (from referral to service):
Depends on the service
2) INTAKE PROCESS
ALL referrals must go through the Intake Form for coordinated access:
PARTNER EXPECTATIONS
Use Intake Link for ALL referrals
Respond to referrals within 48 hours
Communicate outcomes back to Navigator
Maintain professional + trauma-informed environment
Support a shared system — not siloed services
COORDINATED ACCESS WORKFLOW
Step 1: Intake
Any partner can submit a client through the intake link
This is the entry point to the system
Step 2: Navigator (Sheena)
Receives all intakes
Conducts coordinated access
Identifies full scope of needs
Step 3: Partner Connection
Referrals sent to specific partners
Partners contact clients directly
Step 4: Real-Time Support
Clients receive info, follow-up, and next steps
Step 5: Tracking & Accountability
Everything is tracked
Follow-ups happen
Outcomes matter
3) HUB OPERATIONS
ACCESS INFO
Server Name: UEMD-HUB
Server Password: Empower21223
Door Code: 2018
HUB SCHEDULING
To Book the Hub (Required in Advance):
https://docs.google.com/forms/d/17V74cxPg2yyXYCdLNpxuuC9K9bTXuWLKbmWs-2CC1gA/preview
Rental Rates:
$50/hour → Half Hub
$100/hour → Full Hub
✔ Must be scheduled + approved before use
WEEKLY HUB SCHEDULE
MONDAY
11:00 AM – Friends of Recovery Circle (April 13, 20, 27)
11:00 AM – Sexual Health in the Hub (MAY 11)
TUESDAY
11:00 AM – Women’s Circle
12:00 PM – Chef Manny Culinary Class
5:00 PM – Girls Mentoring (TBD)
WEDNESDAY
12:00 PM – Baby Day w/ St Agnes (Moms can also participate in any special Peer activities below)
12:00 PM – Film Day at the Café (April 22)
1:00 PM – Peer Café Music
1:00 PM – Sing and Paint (May 6)
5:00 PM – Guys Mentoring (TBD)
THURSDAY
11:00 – Men’s Wrap
12:00 PM – UEMD Table Talks
12:00 PM – Yoga/Meditation (May 13th)
6:00 PM – Monthly Hub Partner Meetings
FRIDAY
12:00 PM – Peer Recovery Karaoke
8:00 AM–1:00 PM – MVA Waiting Area (3rd Friday)
5:00 PM – Open Mic
SECURITY
All partners operating within the UEMD Resource Hub are responsible for ensuring their own security needs are met. While the building is secured, U Empower of Maryland does not provide on-site security personnel.
Partners who feel additional security is necessary for their programming or operations are responsible for arranging and covering the cost of their own security services. Contact Ms Neka for scheduling security (443) 800-2624.
For any event, program, or gathering with more than 25 attendees, partners are required to hire appropriate security personnel to ensure the safety of all participants.
U Empower of Maryland is not liable for incidents related to partner-hosted activities where additional security measures are deemed necessary.
